Monthly reports — total, open, and 3-month average
Avg resolution time per month (hours, closed tickets only)
Dead animal pickup is one of Austin's fastest-resolved 311 request types.
Austin Resource Recovery typically picks up within 24–48 hours of a report being filed.
Resolution time is calculated from the time the ticket was filed to when it was marked closed
in the Open311 system. Records closed more than 30 days after filing are excluded as outliers
(these are usually stale tickets closed in batch, not real service times).
Service code: ZZARDEAC (Dead Animal Collection — Austin Resource Recovery)